Certified Restoration was founded in 1992 by Karen Souter and Stuart Adams. In 2010 Caliber Construction Group, as well as Caliber Custom Homes, Both Divisions of Certified Restoration, were created by Michael Souter and David Norman in response to their customers’ overwhelming desire for them to widen their spectrum of work into a full service residential and commercial construction business. When Certified Restoration was started, they focused strictly on insurance repair work but through the years they had a growing number of insurance customers asking them to do other types of construction. As a result they have morphed into the company they are today.
They are still one of the most knowledgeable and well respected businesses in Houston when it comes to insurance repair work, but the experience and knowledge gained from rebuilding other people’s homes for over a quarter century has given them a viewpoint on construction – from seeing other builders mistakes – that frankly, few other builders have. Today, Caliber Construction Group specializes in fire and water restoration and also provides remodeling, custom home building, outdoor kitchens, commercial construction and roofing services.
Michael Souter and David Norman met many years ago while attending Sam Houston State University. Michael, son of Karen Souter, started working with Certified Restoration in 1999. He was hooked on the business and he invited David Norman to join him 2 years later as an Estimator for Certified Restoration. Nine years later, Karen Souter asked Michael and David to take over ownership as she was ready to enjoy the fruits of her labor and just work on a part time basis.
In our quest for perfection and total customer satisfaction we never cut corners in our projects. Our communication, integrity, and honesty with our customers is second to none. With the desire to give the best customer service experience possible, Caliber will always make it a point for Michael, David, or Karen if needed, to personally meet every home or business owner we work for.
Caliber’s reputation speaks for itself. As an award winning company that has rebuilt countless homes and lives in the Houston area over the past 25 years, we look forward to helping you with your next construction need. With a track record like this, it’s no wonder we are proud members of the BBB Since 1992, accredited since 1999, and have an A+ rating with no complaints.